WEB MAIL INSTRUCTIONS
Some quick tips that will help you get up and running right away in the
new webmail system. If you login to your new webmail and do not see
all the folders you are used to seeing, most likely they are there, they
are just not being displayed. On your left side menu go to the very
bottom where you will see a gear icon.
Click it and choose “Manage folders”
Once you enter the folders screen you
will see a list of all your folders with either filled in or empty checkboxes.
Simply check the box that corresponds to the folder you’d like displayed on your main view of webmail.
Once this is done choose “Mail” from the upper right menu (see image below for the "Mail" link).
On the main mail screen you will see that all checked folders will be displayed whenever you log into webmail.
|To add a new folder, do the above options
until a screen like the one above appears, then click on the "Plus" sign
to the left of the gear and the following screen should appear. If
you don't have a folder called "Junk", enter Junk (case sensitive) to create
a Junk folder, so that you can use the Junk option for Junk/Spam emails
to help filter them from your email. See image below.
When you login to web mail, you are logged into the Inbox. If you click on an email, the email is previewed in the pane below the list of emails. You may increase or decrease the size of the preview pane by putting your mouse on the gray line between the preview pane and email list above, and click and hold and move the line up or down to change the size of the panes. If you double click on an email in the list pane, it will open in full view mode. Just click on the mail icon on the inbox to get back to seeing your list of emails.
If an email address is in your address book, when you compose a new email, if you start typing the email address, it will appear as you type, and then you can just click on it to put it into the "To" field for you.
The new web mail has many options. You can access these options by clicking on the blue gear or the word settings in the upper right of the screen. The screen below will appear. By clicking on "Displaying Messages", you will have options about what is displayed. I put a check in the checkbox labeled "Show email address with display name", because I like to see the actual email address of the sender.
If you click on "Composing Messages", you have many options there. You can select various optioins about what format you use when composing, such as HTML. The default is never, which means just compose using plain text. If you choose always, then your messages will be composed using "Rich Text", which allows you more expression. If you leave the default of "never", you still have the option of choosing "plain text" or "rich text" when composing a message.
We suggest you take some time to review your settings. If you make changes, we suggest only making 1 change at a time to be sure you like that change.
To return to your emails, simple click
on the Mail icon at the upper right of the screen.
To move an email to another folder, select the email(s) to be moved, then click the icon with the 3 dots and "More" pictured above.
A new window appears, and you have the options seen. Click on "Move to...:" and another window appears, showing your folders. Simply click on the folder you want to move the email(s) to.
Click on "Settings" in the upper right
Listed below are steps to forward all emails to other mailbox.
Log into RoundCube
1) In your webmail, open the message
labled "1Dial Message Quarantine Report"
HOW TO WHITELIST OR BLACKLIST EMAILS
To Whitelist or Blacklist an email message
do the following: Repeat steps 1-7 above (NOTE: If you've already
If you want to "Blacklist" some SPAM
that is getting into your inbox that you don't want, do the same as above