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7:30 PM Difficulties With The Internet |
| Quest Communications, the provider of our T-1 lines had a faulty switch
on one of their T-3 lines, which provides access to the internet for RiverNet
and other providers. RiverNet reported the problem to Quest before
9:00 AM on Sunday, 4/22/2007, and monitored the progress (or lack thereof)
all day, being in touch with their technicians, until finally they had
repaired their hardware and reprogrammed their software correctly to once
again provide internet traffic for RiverNet and other providers.
We apologize for any inconvenience this may have caused, but it was caused by a hardware failure not belonging to RiverNet. We at RiverNet strive to be online without problems, but we cannot control what happens beyond our network. Thank you in advance for your understanding and continued support. RiverNet |
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Last Updated April 22, 2007 |